Privacy Policy

Privacy Policy

SteriSimple respects your right to privacy. This policy summarizes what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy.

SteriSimple Global Internet Privacy Policy

It is steriSimple policy to comply with all applicable privacy and data protection laws. This commitment reflects the value we place on earning and keeping the trust of our employees, customers, business partners and others who share their personal information with us.

This Global Internet Privacy Policy (this ëPolicyí) describes how steriSimple protects your privacy when we collect personal information on steriSimple.ca. As used in this Policy, the term ëpersonal informationí refers to information that identifies you personally, alone or in combination with other information available to us.

This Policy applies, in general, to all websites operated by or on behalf of steriSimple and its business units worldwide.

Website Privacy Statements

Although this Policy applies to all steriSimple websites generally, each steriSimple website has a different purpose and different features. If additional or different disclosures are required with respect to a specific steriSimple website, we will provide those disclosures on the site itself or in a separate website privacy statement (Website Privacy Statement) posted on that site. Each individual disclosure or Website Privacy Statement supplements and amends this Policy, but only with respect to the steriSimple website on which it is posted.

Your Consent

By using a steriSimple website or providing personal information to us, you are consenting to the collection, use and disclosure of your personal information as described in this Policy and any applicable Country or Website Privacy Statements.

If you do not consent to the collection, use and disclosure of your personal information as described in this Policy (and any applicable Country or Website Privacy Statements), do not use steriSimple websites or Contact Us forms.

Limitations on the Collection, Use and Disclosure of Personal Information

To the extent required by applicable law, whenever steriSimple collects personal information on a steriSimple website, steriSimple will:

  • provide timely and appropriate notice to you about its data practices
  • collect, use, disclose and transfer your personal information only with your consent, which may be express or implied, depending on the sensitivity of the personal information, legal requirements, and other factors
  • collect your personal information only for specific, limited purposes. The information we collect will be relevant, adequate and not excessive for the purposes for which it is collected
  • process your personal information in a manner consistent with the purposes for which it was originally collected or to which you have subsequently consented
  • take commercially reasonable steps to ensure that your personal information is reliable for its intended use, accurate, complete, and, where necessary, kept up-to-date
  • not use your personal information for direct marketing purposes without giving you an opportunity to opt-out
  • take appropriate measures, by contract or otherwise, to provide adequate protection for personal information that is disclosed to a third party or transferred to another country, including transfers within steriSimple

Information Collected on steriSimple Websites and How It May Be Used

When you access and use a steriSimple website, there are 3 ways we may collect information about you:

  1. Information Sent to Us by Your Web Browser

    SteriSimple may collect information that is sent to us automatically by your web browser. This information typically includes the IP address of your internet service provider, the name of your operating system (such as Macintosh or Windows) and the name and version of your browser (such as Internet Explorer, Netscape or Google). The information we receive depends on the settings of your web browser. Please check your browser if you want to learn what information your browser sends or how to change your settings.

    The information provided by your browser does not identify you personally. We may use this information to create statistics that help us improve our sites and make them more compatible with the technology used by our online visitors.

  2. Information Collected By Placing a ‘Cookie’ On Your Computer

    SteriSimple may obtain information about you by installing a ‘tag’ on your computer’s hard drive. This tag is known as a ‘cookie’.

    All of our steriSimple websites use ‘session cookies’. A session cookie is used to tag your computer with a computer-generated, unique identifier when you access our site. A session cookie does not identify you personally and expires after you close your browser. We use session cookies to collect statistical information about the ways visitors use our sites and which pages they visit, which links they use and how long they stay on each page. We analyze this information (known as ‘clickstream data’) in statistical form to better understand our visitors’ interests and needs to improve the content and functionality of our sites.

    Some steriSimple websites also use ‘persistent cookies’. These cookies do not expire when you close your browser; they stay on your computer until you delete them. By assigning your computer a unique identifier, we are able to create a database of your previous choices and preferences, and in situations where these choices or preferences need to be collected again, they can be provided by us automatically, saving you time and effort. For example, after you make a purchase, if you decide to make another purchase, your shipping address may have been retained and will only need to be confirmed. If a steriSimple website uses persistent cookies we will notify you in the Privacy Statement posted on that site.

    If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit a steriSimple website, you may be unable to use all of the functionality of the site if your browser rejects our cookies.

  3. Information You Knowingly and Voluntarily Provide

    SteriSimple may collect the information you knowingly and voluntarily provide when you use a steriSimple website, for example, the information you provide when you sign up to receive e-mail alerts, when you complete a survey, or when you ask us a question or e-mail feedback. In many cases, this information will be personal information.

    SteriSimple uses this information for the purposes for which you provide it. For example, if you provide your e-mail address when you sign up to receive e-mail alerts, we use your e-mail address to deliver the e-mail alerts you request.

    We may also use the information we collect on steriSimple websites for various business purposes such as customer service, fraud prevention, market research, improving our products and services and providing you and your company with information and offers we believe may be of interest to you. We may also remove all the personally identifiable information and use the rest for historical, statistical or scientific purposes.

    Many of the steriSimple websites permit you to make choices about the use of your personal information. In most cases, we ask you to indicate your choices at the time and on the page where you provide your personal information.

Sharing Personal Information

SteriSimple will not sell personal information collected from its websites to mailing list brokers without your express consent.

SteriSimple may share your personal information with other steriSimple business units. When we do so, these other steriSimple business units will use your information in a manner consistent with the purposes for which it was originally collected (or to which you subsequently consented) and only as permitted under this Policy, any applicable Country or Website Privacy Statements, and all applicable privacy and data protection laws.

In certain limited circumstances we may share or transfer personal information to unrelated third parties. For example, we may provide personal information to a third party (i) at your request; (ii) to comply with a legal requirement or court order; (iii) to investigate a possible crime, such as identity theft; (iv) in connection with the sale, purchase, merger, reorganization, liquidation or dissolution of steriSimple or a steriSimple business unit; or (v) under similar circumstances. If such an event occurs, we will take appropriate steps to protect your personal information.

Many of our steriSimple websites permit you to make choices about the disclosure and/or transfer of your personal information. In most cases, we ask you to indicate your choices at the time and on the page where you provide your personal information.

Security of Personal Information

Your personal information will generally be stored in steriSimple databases or databases maintained by our service providers. Most of these databases are stored on servers located in Canada. To the extent required by law, if your personal information will be transferred outside your country, an appropriate notice will be provided.

SteriSimple maintains reasonable safeguards to protect the confidentiality, security and integrity of your personal information. For example, we use secure socket layer (SSL) technology to transfer personal information over the internet. Although we use security measures to help protect your personal information against unauthorized disclosure, misuse or alteration, as is the case with all computer networks linked to the internet, we cannot guarantee the security of information provided over the internet and will not be responsible for breaches of security beyond our reasonable control.

Links to Third Party Websites

SteriSimple websites may contain links to websites that are not operated by steriSimple. These links are provided as a service and do not imply any endorsement of the activities or content of these sites, nor any association with their operators. SteriSimple does not control these websites and is not responsible for their content, security or privacy practices. We urge you to review the privacy policy posted on websites you visit before using the site or providing personal information.

Access to Personal Information

You may review, correct and update the personal information that you provide to us by contacting us through info@sterisimple.ca.

Retention of Personal Information

SteriSimple retains the personal information collected on steriSimple websites as long as necessary to provide the services, products and information you request or as permitted by applicable law.

Children and Parents

SteriSimple websites are generally not intended for persons under 13 years of age. SteriSimple does not knowingly solicit or collect personal information from or about children on its websites except as permitted under applicable law. If your child has submitted personal information and you would like to request that such information be deleted from our records, you may do so by contacting us through info@sterisimple.ca.

Questions about this Policy or our Privacy Statements

If you have any questions about this Policy or a Country or Website Privacy Statement or our use of your personal information, please contact us through info@sterisimple.ca.

Changes to this Policy and our Privacy Statements

SteriSimple reserves the right to update or modify this Policy, at any time and without prior notice, by posting the revised version of this Policy on our steriSimple websites. We also reserve the right to update or modify our Country or Website Privacy Statements, at any time and without prior notice, by posting the revised Privacy Statement on the applicable steriSimple website. If we modify this Policy or any Privacy Statement, the modifications will only apply to the personal information we collect after we have posted the revised Policy or Privacy Statement on the applicable steriSimple website.